TRANSFORMERS Optimus Prime - (Free Shipping to the Lower 48 US States)

    999.00 999.00 999.0 USD

    999.00

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    Introducing an industry's first Auto-Converting, Interactive, Programmable, Voice Activated, Mobile Controlled - Optimus Prime Robot. In collaboration with Hasbro - Robosen brings your favorite TRANSFORMERS hero, Optimus Prime, to life with a fully immersive experience through voice-activated actions, mobile app controls, and endless hours of creative and fun ways to program Optimus Prime to walk, punch, blast, drive, and convert at the swipe of your finger, or command of your voice! The world has never seen an easier way to convert, and roll out! Available in the 48 US States Only!


    FAQ

    General Questions

    Are you planning on selling it in other countries outside of US and can I have it delivered to countries outside of US?

    UPDATED - We are working on making our products available for pre-order and sale in other countries.

    UPDATED - We are selling to Canada, The United Kingdom, and Germany now.  2022-03-02

    Is this product the same as the one sold on Hasbropulse.com?

    This is exactly the same product and packaging.  We are the manufacturer and seller of the product.

    Why is your product priced at $799 and different from Hasbro pulse.

    The actual price is $799.  Hasbro price for limited quantity and was specially priced for their fan fest event.  We however believe that the price of the product is well below the value of this limited production of the product.  We believe this is already a fair price and lowest that we can offer at this time so that we can continue producing this and future collectible quality robots. Please keep in mind that you are purchasing not just a toy, but a rare collectible World's first advanced 19 inches tall, auto-converting, programmable, voice-activated, mobile controlled TRANSFORMERS Optimus Prime licensed by Hasbro with the one and only Peter Cullen's voice. 

    Why do we see photos or videos of Optimus Prime with the red flap behind his head on some photos and videos and not on some?

    The red flap can be removed manually.  The removal of the flap does not affect the operations of the robot during conversion.  However, will see the expose head of the robot in the vehicle form and you will need to manually put it back.  The red flap does not auto hide as well.

    Can I purchase this elsewhere?

    We only aware that you can purchase this at hasbropulse.com, robosen.com and robosenstore.com.  We may not honor any warranty sold from other distributors that we did not approve of.  Please be aware of possible fraud and protect yourself against purchasing from other sites other than the ones listed here.  This product is not available for shipment yet.

    Can you provide power adapter specific for my country?

    No, the power adapter is made of US power outlets.  We were producing this primarily for the US customers.

    What is included with the product?

    This Optimus Prime product includes 1 robot, 1 roll out quick start guide, 1 user manual, 1 DC barrel power adapter, 1 USB-C data cable, and 1 reusable storage container.

    What is the warranty?

    Limited 1 year warranty.  We are looking into offering a 3 years extended warranty on top of the 1 year standard limited warranty for an additional fee.  We only cover 1 way shipping during warranty period.  Customers are responble for paying for return shipment charges.  After warranty period, customers are responsible for shipment charges to and from service centers.

    Is the battery replaceable?

    The battery can be replaced but will require taking apart or removing parts to gain access to battery.  It is a rechargeable lithium ion battery.  You can recharge the battery with the included DC Power Adapter for US Power Outlet.  We are looking into providing a replaceable battery for the user to replace with instructions as suggested by our community followers.

    Can I buy replacement parts?

    Spare parts and a battery will be kept in supply for 10 years.  

    How do I request a refund for my pre-order deposit?

    Submit an email request to hello@robosenrobotics.com and provide your order number for a refund.  We will do our best to waive the cancellation fee under our discretion.

    Can I purchase parts to repair the robots myself?

    Customer may have the option to purchase parts to repair the product after the warranty period.  Any modifications or repairs done during warranty period may void the product warranty.

    Where can I send my robot for service and repair?

    Return Centers are in the US.  If RMA is not list or available in the listed territory, you may need to pay for shipment charges during product warranty period.

    Will the battery die if I don't keep it charged?

    There is a built-in battery protection where the robot will shut down to reserve battery and that will keep the battery from completely draining.

    These terms of service ("Terms", "Agreement") are an agreement between the website ("Website operator", "us", "we" or "our") and you ("User", "you" or "your"). This Agreement sets forth the general terms and conditions of your use of this website and any of its products or services (collectively, "Website" or "Services").

    Although this Website may be linked to other websites, we are not, directly or indirectly, implying any approval, association, sponsorship, endorsement, or affiliation with any linked website, unless specifically stated herein.

    You should carefully review the legal statements and other conditions of use of any website which you access through a link from this Website. Your linking to any other off-site pages or other websites is at your own risk.  

    You can also visit our sister site at https://robosenstore.com for product information and to make purchases.

    When will the pre-ordered product be shipped?

    We will do our best produce and deliver your order(s) as soon as it is produced and arrived in our warehouse.  This pre-order item will be available to ship on approximately between October to November 2021.  Estimated ship date subject to change, items may ship earlier or later than anticipated without notice

    Are you planning on selling it in other countries outside of US and can I have it delivered to countries outside of US?

    We do not have any plans to reproduce Transformers Optimus Prime Auto-Converting Programmable Robot - Collector's Edition in any other countries once we've meet our sales quota.  We only ship in the US.

    Is this product the same as the one sold on Hasbropulse.com?

    This is exactly the same product.  We are the manufacturer and seller of the product.

    Why is your product priced at $799 and different from Hasbro pulse.

    The actual price is $799.  Hasbro price for limited quantity and was specially priced for their fan fest event.  We however believe that the price of the product is well below the value of this limited production of the product.  We believe this is already a fair price and lowest that we can offer at this time so that we can continue producing this and future collectible quality robots. Please keep in mind that you are purchasing not just a toy, but a rare collectible World's first advanced 19 inches tall, auto-converting, programmable, voice-activated, mobile controlled TRANSFORMERS Optimus Prime licensed by Hasbro with the one and only Peter Cullen's voice. 

    Why do we see photos or videos of Optimus Prime with the red flap behind his head on some photos and videos and not on some?

    The red flap can be removed manually.  The removal of the flap does not affect the operations of the robot during conversion.  However, will see the expose head of the robot in the vehicle form and you will need to manually put it back.  The red flap does not auto hide as well.

    Can I purchase this elsewhere?

    We only aware that you can purchase this at hasbropulse.com, robosen.com and robosenstore.com.  We may not honor any warranty sold from other distributors that we did not approve of.  Please be aware of possible fraud and protect yourself against purchasing from other sites other than the ones listed here.  This product is not available for shipment yet.

    Can you provide power adapter specific for my country?

    No, the power adapter is made of US power outlets.  We were producing this primarily for the US customers.

    What is included with the product?

    This Optimus Prime product includes 1 robot, 1 roll out quick start guide, 1 user manual, 1 DC barrel power adapter, 1 USB-C data cable, and 1 reusable storage container.

    What is the warranty?

    Limited 1 year warranty.  We are looking into offering a 3 years extended warranty on top of the 1 year standard limited warranty for an additional fee.  We only cover 1 way shipping during warranty period.  Customers are responble for paying for return shipment charges.  After warranty period, customers are responsible for shipment charges to and from service centers.

    Is the battery replaceable?

    The battery can not be easily swapped out and replaced.  It is a rechargeable lithium ion battery.  You can recharge the battery with the included DC Power Adapter for US Power Outlet.  We are looking into providing a replaceable battery for the user to replace with instructions as suggested by our community followers.

    Can I buy replacement parts?

    Spare parts and a battery will be kept in supply for 10 years.  

    How do I request a refund for my pre-order deposit?

    Submit an email request to supportusa@robosencom and provide your order number for a refund.  We will do our best to waive the cancellation fee under our discretion.

    Can I purchase parts to repair the robots myself?

    Customer may have the option to purchase parts to repair the product after the warranty period.  Any modifications or repairs done during warranty period may void the product warranty.

    Where can I sent by robot for service and repair?

    Return Centers are in the US.  If RMA is not list or available in the listed territory, you may need to pay for shipment charges during product warranty period.

    Sales and Shipment

    Optimus Prime is only sold and shipped in the US only at the moment.  We do not have any plans at this time to reproduce Transformers Optimus Prime Auto-Converting Programmable Robot - Collector's Edition in any other countries once we've met our sales quota.

    UPDATED:  We are not shipping to Canada, The United Kingdom and Germany.

     We will provide prepaid shipment for 48 U.S states.
    Back orders will be shipped unless notified of cancellation

    Customers outside of the US are responsible for duty taxes and shipment fees.

    Pre-Order Cancellation

    There will be a cancellation fee of $25.  We may waive this fee under Robosen's own discretions.  Please contact hello@robosenrobotics.com and request for cancellations.